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Code of Best Practice Concerning coronavirus COVID-19

We care about your safety

We want to make the stay in Focus hotels safe and comfortable for all our guests, for this reason we have introduced a number of procedures to minimize the risk of coronavirus infection. Our safety procedures have been positively assessed by a specialist in contagious diseases Paweł Rajewski, M.D. professor of Bydgoszcz University of Economy.

Secure reception desk

  • Reception desk personnel use masks and protective gloves.
  • You can buy disposable protective masks at the Reception desk.
  • At the Hotel Reception desk there are certified electronic thermometers.
  • Personnel systematically disinfect their workplaces.
  • There is hand sanitizer in the reception hall.
  • In each of the hotels we have arranged a check-in zone, which is located at a safe distance from the reception desk. The zone is equipped with sanitizer, disposable gloves and disposable pens.
  • During the check-in, guests must keep an adequate distance from each other (the distance is determined by special lines on the floor).
  • Each Guest is asked to fill in a statement of his or her health.

Hotel rooms

  • Full disinfection of all equipment and flat surfaces is carried out in the rooms.
  • Bathrooms in all rooms have been thoroughly disinfected. You can safely use the bathroom mixer taps, flush plates and other equipment.
  • TV remote control has been disinfected and packed in a disposable ziploc bag.
  • All door and window handles, light switches, chair grips, desks, telephones and bedside tables have been disinfected with an alcohol-based antibacterial liquid.

Public spaces

  • Disinfection of the Hotel's public spaces is carried out regularly.
  • There are hand sanitizers in Hotel bathrooms.
  • There are instructions on hand disinfection, gloves and masks placed in visible places.


  • Every employee has their temperature checked before entering the Hotel.
  • Hotel staff who are found to have any signs of a cold are not allowed to perform their duties.
  • All employees have been trained in procedures for workplace disinfection.
  • All employees work in protective masks and gloves.
  • Employees are required to regularly disinfect their hands and their workplaces.
  • All deliveries to hotels are left in front of the buildings in order to minimise personnel contact with suppliers.

Personal security

 For the sake of your safety, please follow these instructions:

  • Wash your hands with antibacterial soap as soon as you enter the room
  • Don’t touch your face, nose, mouth
  • Avoid crowded areas
  • Keep a minimum distance from other people of at least 2 m
  • Use the lift individually
  • Be responsible – refrain from shaking hands and other physical contact
  • Limit activity to a minimum, if possible stay in the room
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